I am pleased to report that I have just received my first ever telephone call from a ‘counselor’ who is now a part of my medical team (team being literal). She basically called to check my state of mind. They do this via checklists strictly maintained. Some of them embellish enough to chat a bit. But it is clear they need to make it through their checklist, with compassion (not mad).
After we got finished I thought to myself she is liable to find a wide variety of answers to her questions. I take preventative measures with regards to mental health. But the counselors will surely find folk in various states of mind.
Continued Kudo’s to USVA Health care. I am very well looked after.
(I just passed my 20 year anniversary. Been with them since 2006. This is my second ID renewal – just happened. Every 10 years they update your photo. Check your VA health care ID expiration date.)